Route Optimization API
Automatically generate dispatch-ready, multi-stop technician routes with 50+ hard and soft constraints — time windows, skill matching, shift hours, and vehicle capacity — delivered in seconds, at any scale.
Home service businesses lose hours and dollars every day to inefficient scheduling and wasted drive time. NextBillion.ai's Route Optimization API automates multi-stop technician routing with 50+ real-world constraints — time windows, skills, shift hours, and service durations — so your crews spend more time on-site and less time on the road. Built for scale, priced for margin.

A complete API suite purpose-built to schedule, dispatch, and track home service technicians at scale.
Automatically generate dispatch-ready, multi-stop technician routes with 50+ hard and soft constraints — time windows, skill matching, shift hours, and vehicle capacity — delivered in seconds, at any scale.
Optimize field service scheduling and routing end-to-end. Adapt routes instantly to last-minute job additions or cancellations, and balance technician territories using intelligent, travel-time-based zone planning.
Match the right technician to the right job instantly using dynamic dispatch logic — factoring in location familiarity, shift timing, order priority, and driver preferences for smarter 1:1 assignments.
Monitor every technician's real-time location with sub-meter accuracy. Send automated ETA alerts to customers, flag route deviations, and keep operations aware of field progress without manual check-ins.
Automate job arrival confirmations, proof-of-service triggers, and territory-based dispatch using configurable virtual boundaries around customer sites, depots, and restricted zones.
Push optimized technician routes and full job queues directly to driver apps or fleet management systems the moment planning is complete — eliminating manual handoffs and cutting dispatch time to seconds.
Home service operations — HVAC, pest control, plumbing, electrical, and landscaping — run on tight margins where every wasted mile and idle technician erodes profitability. NextBillion.ai's Route Optimization API handles the real-world complexity of field service routing: overlapping time windows, technician skill requirements, multi-stop shifts, and last-minute job changes. Unlike generic mapping APIs, it delivers dispatch-ready routes in seconds with predictable per-vehicle pricing — so seasonal demand spikes never blow your API budget. Trusted by ServiceTitan, Hawx Pest Control, and 150+ businesses globally.

See how home service businesses cut costs, serve more customers, and eliminate dispatch chaos with NextBillion.ai.
Purpose-built routing intelligence for field service operations that demand reliability, flexibility, and cost control.
Model real field service complexity — time windows, technician skills, shift hours, and vehicle type — in a single optimization call.
Per-vehicle or per-order pricing means seasonal demand spikes and re-optimization runs never translate into runaway API bills.
Dedicated solutions engineers available around the clock to support integration, troubleshooting, and ongoing optimization tuning.
Go live in under a week with cloud-agnostic deployment on AWS, Google Cloud, or Azure — or on-premise for strict data privacy requirements.
Location technology veterans who built systems that move the world.

Co-Founder
Ajay Bulusu co-founded NextBillion.ai in 2020 after collaborating with Gaurav and Shaolin on Grab's Geo team, where the trio experienced firsthand the limitations of rigid, expensive location platforms. As Co-Founder, Ajay has driven NextBillion.ai's commercial strategy and enterprise partnerships, helping grow the company to serve 150+ businesses globally — including ServiceTitan, DoorDash, and Hawx Pest Control — while raising $34.25M in venture capital from Lightspeed, M12 (Microsoft's venture fund), and Alpha Wave Global. His work centers on making enterprise-grade routing intelligence accessible to field service businesses of every size, from regional home service operators to global logistics platforms.

Co-Founder
Gaurav Bubna drives product innovation at NextBillion.ai. He has built successful products from scratch across ride-hailing, food delivery, and logistics at Grab, Ola, and Morgan Stanley — giving him a unique vantage point on the routing and dispatch challenges that field service businesses face daily. At NextBillion.ai, Gaurav leads the development of the company's core API platform, including the Route Optimization API and Field Service Optimization suite that powers scheduling, technician assignment, and live tracking for home service operators globally. His product philosophy is grounded in one principle: location technology should work exactly the way your business actually operates.

Co-Founder
Shaolin Zheng co-founded NextBillion.ai alongside Ajay and Gaurav, bringing deep technical expertise in geospatial systems developed during their shared tenure on Grab's Geo team. Shaolin leads the engineering and infrastructure underpinning NextBillion.ai's routing, mapping, and tracking APIs — building a platform engineered for 99.9% uptime, sub-second response times, and massive computational scale. For home service businesses, this means route optimization that handles hundreds of technicians and thousands of stops without degrading in performance. Since launching in 2020, Shaolin's engineering foundation has supported $11M+ in documented customer cost savings and the optimization of over 10.9 million deliveries and field service tasks.
The API supports skill-based matching as one of its 50+ hard and soft constraints. You can define required skills or certifications for each job — such as HVAC licensing, electrical certification, or pest control credentials — and the optimizer will only assign that stop to a qualified technician, while still minimizing total drive time and respecting shift windows across the entire schedule.
Talk to a solutions engineer and get answers specific to your home service operation.
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