Route Optimization API
Generate dispatch-ready, multi-stop healthcare transport and medical delivery routes in seconds. Supports 50+ hard and soft constraints including time windows, patient priority, vehicle type, and NEMT compliance rules.
Healthcare logistics demands zero-tolerance punctuality — missed pickups, delayed medication deliveries, and NEMT no-shows have real patient consequences. NextBillion.ai's Route Optimization API is purpose-built for healthcare and NEMT operators who need dispatch-ready, compliance-aware routes in seconds, with 50+ constraints, predictable pricing, and the reliability that patient care operations cannot compromise on.

End-to-end routing, dispatch, tracking, and compliance APIs purpose-built for NEMT, medical delivery, and healthcare transport operations.
Generate dispatch-ready, multi-stop healthcare transport and medical delivery routes in seconds. Supports 50+ hard and soft constraints including time windows, patient priority, vehicle type, and NEMT compliance rules.
Provide NEMT drivers with precise, real-time, turn-by-turn navigation that accounts for scheduled departure times, vehicle type, and custom road restrictions — ensuring on-time patient pickup and drop-off every time.
Automatically push optimized trip assignments directly to driver apps and fleet systems the moment scheduling is complete, eliminating manual handoffs and reducing dispatch latency from minutes to seconds.
Monitor every NEMT vehicle and medical courier in real time with sub-meter accuracy. Receive configurable alerts for route deviations, delays, and geofence arrivals — enabling proactive coordination before patient SLAs are missed.
Rebuild complete, road-snapped trip records from GPS data to produce audit-ready proof-of-service documentation — meeting the compliance and custody-chain requirements of healthcare transport regulations.
Intelligently match patients to the nearest available qualified driver using dynamic parameters — shift timings, location familiarity, vehicle type, and order priority — ensuring optimal patient-to-driver pairing at scale.
Healthcare logistics operates in a world where a missed pickup is not just an inconvenience — it is a patient care failure. NextBillion.ai's Route Optimization API handles the complexity NEMT operators, medical couriers, and paratransit fleets face daily: tight time windows, recurring patient schedules, multi-vehicle coordination, and strict proof-of-service documentation requirements. With 50+ configurable constraints, sub-second response times, and per-vehicle pricing that doesn't penalize re-optimization, the API scales from regional NEMT fleets to national healthcare logistics platforms — delivering reliable, compliant routes without the cost unpredictability of per-call pricing models.

See how healthcare and NEMT operators are reducing costs, improving on-time performance, and meeting compliance with NextBillion.ai.
Purpose-built routing intelligence that meets the reliability, compliance, and cost standards that healthcare transport operations require.
Route Reconstruction and proof-of-service documentation satisfy NEMT, cold chain, and regulatory audit requirements out of the box.
Per-vehicle and per-order pricing eliminates runaway API costs as re-optimization frequency and patient volume grow.
Model patient time windows, shift hours, vehicle capacity, recurring schedules, and priority trips — all in a single optimization call.
Dedicated solutions engineers provide hands-on support from trial onboarding through production, with a 99.9% uptime SLA backed by contract.
Logistics and mapping veterans building the routing infrastructure healthcare operations deserve.

Co-Founder
Gaurav drives product innovation at NextBillion.ai, bringing deep operational expertise in building location intelligence products that scale. Before co-founding NextBillion.ai, Gaurav built successful products from scratch across ride-hailing, food delivery, and logistics at industry leaders including Grab, Ola, and Morgan Stanley. His hands-on experience designing routing and dispatch systems for some of the world's largest mobility platforms directly informs NextBillion.ai's approach to healthcare logistics — where on-time performance, compliance documentation, and cost predictability are non-negotiable. Gaurav and his co-founders launched NextBillion.ai in 2020 with a clear mission: make sophisticated location technology accessible, customizable, and genuinely impactful for businesses operating in complex, regulated environments like healthcare transport and NEMT.

Co-Founder
Ajay Bulusu is a co-founder of NextBillion.ai, where he leads the company's strategic direction and technology vision. Ajay's journey in location intelligence began at Grab's Geo team in 2017, where he worked alongside Gaurav and Shaolin to build the geospatial infrastructure powering one of Southeast Asia's largest mobility and delivery platforms. That experience exposed the team to the real constraints of routing at scale — rigid pricing, limited customization, and APIs designed for consumer use cases rather than operational complexity. Those lessons drove the founding of NextBillion.ai in 2020. Today, Ajay's vision shapes a platform that healthcare logistics operators, NEMT providers, and medical courier networks rely on for routing intelligence that is both technically robust and commercially sustainable.

Co-Founder
Shaolin Zheng is a co-founder of NextBillion.ai and a core architect of the company's geospatial and routing technology stack. Like his co-founders, Shaolin's expertise in location intelligence was forged at Grab's Geo team, where the team experienced firsthand the operational limitations of generic mapping APIs when applied to the high-stakes demands of large-scale logistics and mobility. Since launching NextBillion.ai in 2020, Shaolin has led the engineering excellence that underpins the platform's sub-second routing response times, 99.9% uptime SLA, and large-scale distance matrix computations. For healthcare logistics and NEMT operators, this technical rigor translates directly into a routing API that performs reliably under real-world operational conditions — where latency, accuracy, and compliance are patient care issues, not just engineering metrics.
The API supports 50+ hard and soft constraints specifically relevant to NEMT operations, including patient appointment time windows, vehicle accessibility requirements, driver shift hours, recurring transport schedules, and stop priority ordering. These constraints are processed in a single optimization call, producing dispatch-ready routes that respect every scheduling rule without requiring manual dispatcher intervention.
Talk to a NextBillion.ai solutions engineer for a tailored demo and technical consultation.
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Tell us about your NEMT or medical logistics operation. A NextBillion.ai solutions engineer will reach out within one business day to discuss your routing requirements and set up a tailored technical demo.
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