Driver Assignment API
Assign drivers to tasks instantly using dynamic parameters including location familiarity, shift timing, order priority, and driver preferences. Supports smart 1:1 matching and real-time dynamic reassignment at scale.
Manual dispatch slows you down and costs you money. NextBillion.ai's AI-powered automated dispatching systems intelligently assign calls, optimize driver-task matching in real time, and eliminate the bottlenecks that cause missed deliveries, late arrivals, and frustrated customers. Built for logistics, field service, NEMT, and on-demand platforms operating at scale — dispatch smarter, faster, and without the overhead.

End-to-end AI dispatch capabilities — from intelligent driver matching to real-time route delivery and live fleet monitoring.
Assign drivers to tasks instantly using dynamic parameters including location familiarity, shift timing, order priority, and driver preferences. Supports smart 1:1 matching and real-time dynamic reassignment at scale.
Automate the handoff between route planning and on-road execution. Push optimized, dispatch-ready routes directly to driver apps and fleet systems in real time, eliminating manual re-entry and communication delays.
Trigger automated dispatch actions and notifications the moment a driver or vehicle crosses a defined boundary. Enable proximity-based call assignment, territory-based order routing, and proof-of-delivery automation.
Maintain real-time visibility into every driver's location, movement, and on-road status. Feed live position data back into dispatch logic for accurate ETAs, exception alerting, and continuous route adherence monitoring.
Calculate real-time travel times, distances, and ETAs between thousands of origin-destination pairs in a single API call. Power proximity-matching logic for on-demand dispatch with matrices up to 5,000×5,000.
Generate dispatch-ready multi-stop routes in seconds using 50+ hard and soft constraints. Reduce operational costs, increase fulfillment capacity, and ensure every driver leaves with the most efficient task sequence.

Every incoming service call, delivery order, or field job is captured and queued in real time. The system applies your business rules — priority flags, time windows, SLA requirements — to rank tasks before assignment begins, ensuring the most critical calls are never buried in the backlog.
See how logistics operators, NEMT providers, and on-demand platforms have transformed their dispatch operations with NextBillion.ai.
NextBillion.ai delivers enterprise-grade dispatch intelligence with the flexibility, pricing transparency, and integration depth that mission-critical operations demand.
Dispatch logic powered by real-time AI — not static rules — adapts to live conditions across your entire fleet instantly.
Per-vehicle or per-order pricing eliminates the per-API-call cost spikes that penalize high-volume dispatch operations during demand surges.
Native integrations with Samsara, Geotab, Motive, and leading TMS platforms mean dispatch automation plugs into the tools your team already uses.
Hands-on support from NextBillion.ai solutions engineers — not a ticket queue — ensures your dispatch system stays operational around the clock.
Built by operators who solved dispatch and routing at global scale.

Co-Founder
Gaurav drives product innovation at NextBillion.ai, bringing a rare combination of deep technical expertise and real-world product intuition to every platform decision. Before co-founding NextBillion.ai, he built successful products from scratch across some of the world's most demanding logistics and mobility environments — ride-hailing at Grab, food delivery at Ola, and quantitative analytics at Morgan Stanley. His direct experience scaling dispatch and routing systems in high-volume, real-time environments is embedded in every architecture decision NextBillion.ai makes. Gaurav's conviction that enterprise-grade location intelligence should be accessible, flexible, and cost-effective — not locked behind opaque pricing and rigid APIs — is the product philosophy that defines NextBillion.ai's platform today.

Co-Founder
Ajay Bulusu is a co-founder of NextBillion.ai and one of the driving forces behind the company's mission to democratize sophisticated location intelligence for businesses of all sizes. Ajay's foundation in geospatial technology was forged at Grab, where he and his co-founders collaborated on the Geo team and saw firsthand how consequential — and how broken — location infrastructure could be for real-world logistics operations. That experience shaped his conviction that the market needed a fundamentally different approach: purpose-built for commercial use cases, customizable at the infrastructure level, and priced in a way that rewards operational growth rather than punishing it. Since launching NextBillion.ai in 2020, Ajay has led the company to serve 150+ businesses globally and deliver over $11 million in documented cost savings.

Co-Founder
Shaolin Zheng is a co-founder of NextBillion.ai and a core architect of the platform's technical infrastructure. Like his co-founders, Shaolin's professional journey through Grab's Geo team gave him an unfiltered view of the gap between what existing location technology could do and what logistics businesses actually needed. That gap — rigid APIs, per-call pricing that scaled against operators, and no flexibility for vehicle-specific or region-specific routing logic — became the product problem that NextBillion.ai was built to solve. Shaolin's engineering leadership has helped the platform navigate over 557 million miles, optimize more than 10.9 million deliveries and tasks, and earn a 4.6+ rating across top enterprise review platforms — reflecting the reliability and precision that commercial dispatch operations demand.
Modern automated dispatch systems use a Computer-Aided Dispatch (CAD) engine combined with AI-powered assignment logic. Incoming calls or orders are ingested, prioritized by rules such as time windows, SLA urgency, and order type, and then matched to the optimal available driver. NextBillion.ai's Driver Assignment API and Route Dispatch API handle this workflow programmatically, replacing manual call logging and assignment with real-time automated decision-making.
Talk to a NextBillion.ai solutions engineer for a personalized walkthrough of the dispatch platform.
Consistently rated 4.6+ across top enterprise software review platforms.
Funded by Lightspeed, Microsoft M12, Alpha Wave Global, and Mirae Asset Capital.
Joined Velocitor Solutions in 2025, a recognized leader in enterprise telematics and fleet management.
Tell us about your fleet size, dispatch workflows, and integration requirements. A NextBillion.ai solutions engineer will follow up with a tailored walkthrough and a custom pricing proposal — no generic sales decks, no commitments required.
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