Live Technician Tracking
Monitor every field agent's real-time location with up to 1-meter accuracy. Track movement, dwell time, and route adherence across your entire mobile workforce — even in low-connectivity zones.
Dispatching the right technician starts with knowing who's available, where they are, and how fast they can arrive. NextBillion.ai's technician availability tracking software gives field service operations real-time visibility into every agent's location and status — so you assign faster, reduce response times, and keep every job on schedule without the manual coordination overhead.
A complete software suite to track, assign, dispatch, and optimize your entire field service workforce in real time.
Monitor every field agent's real-time location with up to 1-meter accuracy. Track movement, dwell time, and route adherence across your entire mobile workforce — even in low-connectivity zones.
Instantly match incoming field jobs to the best available technician using flexible dispatch logic, shift timings, location familiarity, and real-time availability — eliminating manual assignment delays.
Optimize field technician scheduling and routing with 50+ constraints. Adapt routes to last-minute changes, balance territory workloads, and deliver accurate ETAs to customers automatically.
Push optimized job queues and routes directly to technician mobile apps the moment planning is complete — eliminating manual handoff delays and ensuring every agent starts their shift with the right assignments.
Define service territories and customer site boundaries. Trigger automated notifications when technicians arrive, depart, or dwell — powering proof-of-service confirmation and proximity-based dispatch.
A no-code web interface for dispatchers to visually review technician workloads, adjust job assignments, and dispatch optimized routes — all without engineering support or API configuration.
Field service operations lose hours every day to manual check-ins, phone tag, and blind-spot dispatching. NextBillion.ai's technician availability tracking software connects live location data, shift status, and job progress into a single operational view — so dispatchers can assign the nearest qualified technician in seconds, not minutes. Whether your team covers a concentrated metro area or sprawling multi-region territories, the platform scales to your actual workforce size with predictable per-vehicle pricing that won't spike during demand surges.
See how field service businesses cut response times and reduced dispatch overhead with NextBillion.ai.
"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."
"Support very good and friendly. Nextbillion provide the maps distance calculation with the low price but high value service to us. Nextbilions has help us reduce the cost and provide the same service as google!"
"By substantially reducing the number of developer hours spent on scheduling, NextBillion.ai's MVRP and large Distance Matrix API have helped us improve our operational efficiency and increase our cost savings significantly!"
"I admire NextBillion.ai's fast response and friendly manners whenever we need professional support in geospatial data processing. They have delivered a valuable service and support to our company that we appreciate."
"Rich in features, light in the pocket. NextBillion.ai is solving the complex processes of the best route for the right vehicle."
"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."
"Support very good and friendly. Nextbillion provide the maps distance calculation with the low price but high value service to us. Nextbilions has help us reduce the cost and provide the same service as google!"
"By substantially reducing the number of developer hours spent on scheduling, NextBillion.ai's MVRP and large Distance Matrix API have helped us improve our operational efficiency and increase our cost savings significantly!"
"I admire NextBillion.ai's fast response and friendly manners whenever we need professional support in geospatial data processing. They have delivered a valuable service and support to our company that we appreciate."
"Rich in features, light in the pocket. NextBillion.ai is solving the complex processes of the best route for the right vehicle."
"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."
"Support very good and friendly. Nextbillion provide the maps distance calculation with the low price but high value service to us. Nextbilions has help us reduce the cost and provide the same service as google!"
"By substantially reducing the number of developer hours spent on scheduling, NextBillion.ai's MVRP and large Distance Matrix API have helped us improve our operational efficiency and increase our cost savings significantly!"
"I admire NextBillion.ai's fast response and friendly manners whenever we need professional support in geospatial data processing. They have delivered a valuable service and support to our company that we appreciate."
"Rich in features, light in the pocket. NextBillion.ai is solving the complex processes of the best route for the right vehicle."
Built by logistics engineers from Grab, our platform is engineered for the operational realities of high-volume field service teams.
Low-latency tracking and assignment APIs deliver real-time technician status updates with sub-second response times at production scale.
Per-vehicle pricing means demand spikes and re-optimization cycles never cause budget overruns — unlike per-API-call models.
Model complex field service rules — technician skills, shift windows, territory boundaries, and priority jobs — with 50+ hard and soft optimization constraints.
Around-the-clock hands-on support from NextBillion.ai solutions engineers ensures fast integration and uninterrupted field operations.
The founders building the future of field service intelligence.
Co-Founder
Gaurav Bubna is a Co-Founder at NextBillion.ai and leads product innovation across the platform. With deep experience building technology products from the ground up at Grab, Ola, and Morgan Stanley, Gaurav brings firsthand expertise in the operational challenges facing ride-hailing, food delivery, and logistics businesses at scale. His work at Grab's Geo team — where he collaborated with co-founders Ajay Bulusu and Shaolin Zheng — directly informed NextBillion.ai's mission: to make enterprise-grade location intelligence accessible, customizable, and affordable for field service, logistics, and transportation businesses worldwide. Gaurav's product philosophy centers on solving real operational problems with technology that works reliably at scale.
Co-Founder
Ajay Bulusu is a Co-Founder at NextBillion.ai, helping lead the company's strategic direction and growth since its founding in 2020. Ajay was part of the pioneering Geo team at Grab, where he and his co-founders recognized that most location technology solutions were either too expensive, too rigid, or too generic to address the specific needs of logistics and field service operations. That insight became the founding thesis of NextBillion.ai — a platform built to give businesses true control over their routing, tracking, and dispatch intelligence. Under his leadership, NextBillion.ai has grown to serve 150+ businesses globally, delivering over $11 million in customer cost savings and optimizing more than 10.9 million deliveries and field tasks.
Co-Founder
Shaolin Zheng is a Co-Founder at NextBillion.ai, bringing deep technical expertise in geospatial systems and location technology to the platform's engineering foundation. Shaolin's background on Grab's Geo team shaped his understanding of how location data must behave at enterprise scale — with the accuracy, reliability, and flexibility that real field operations demand. At NextBillion.ai, he has helped build an API-first platform that supports high-throughput field service tracking, intelligent technician assignment, and constraint-aware route optimization for 150+ businesses across logistics, transportation, and field service industries. The company's 2025 union with Velocitor Solutions marks the next chapter in realizing that original vision.
The software uses GPS and mobile SDK integrations to capture each technician's live location, movement status, and job progress at configurable update intervals. Dispatchers see a unified map view showing who is available, en route, or on-site — enabling instant assignment decisions based on real-world conditions, not last-known positions or manual check-ins.
Talk to a NextBillion.ai solutions engineer for a personalized walkthrough of our field service tracking capabilities.
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