Route Dispatch API
Automatically push optimized, dispatch-ready job routes directly to technician apps the moment planning is complete — eliminating manual handoffs, call-outs, and transcription errors that delay your field team.
Home service businesses lose hours every day to manual scheduling, phone-tag dispatching, and last-minute route changes. NextBillion.ai's dispatch automation software eliminates that friction — automatically assigning the right technician to the right job, pushing optimized routes to their device instantly, and adapting in real time when plans change. Built for HVAC, pest control, plumbing, and every trade that runs a mobile workforce.
End-to-end tools to automate technician assignment, route planning, live tracking, and customer communication for home service fleets.
Automatically push optimized, dispatch-ready job routes directly to technician apps the moment planning is complete — eliminating manual handoffs, call-outs, and transcription errors that delay your field team.
Intelligently match technicians to jobs based on location, shift timing, skill set, and order priority. Supports real-time dynamic reassignment when cancellations or emergencies disrupt the day's schedule.
Schedule and route your entire mobile workforce using 50+ constraints — time windows, technician skills, territory rules, and service durations — with automatic re-optimization for last-minute job changes.
Get real-time visibility into every technician's location, route adherence, and ETA. Trigger automated customer notifications when a tech is en route, reducing inbound 'where are they?' calls significantly.
Define virtual boundaries around customer addresses and service zones. Automatically log job arrivals and departures, confirm proof-of-service, and trigger next-job dispatch when a technician leaves a site.
Plan optimized multi-stop technician routes visually with a no-code interface. Import job lists, set constraints, review routes on an interactive map, and dispatch to your entire field team in minutes.
Upload your daily job list via CSV, API, or a connected field service management system. Define each technician's shift hours, skills, home base, and vehicle type so the system knows exactly what resources are available.
See how home service businesses cut dispatch time, reduce drive miles, and improve on-time arrivals with NextBillion.ai.
"By substantially reducing the number of developer hours spent on scheduling, NextBillion.ai's MVRP and large Distance Matrix API have helped us improve our operational efficiency and increase our cost savings significantly!"
"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."
"Support very good and friendly. Nextbillion provide the maps distance calculation with the low price but high value service to us. Nextbilions has help us reduce the cost and provide the same service as google!"
"Rich in features, light in the pocket. NextBillion.ai is solving the complex processes of the best route for the right vehicle."
"I admire NextBillion.ai's fast response and friendly manners whenever we need professional support in geospatial data processing. They have delivered a valuable service and support to our company that we appreciate."
"By substantially reducing the number of developer hours spent on scheduling, NextBillion.ai's MVRP and large Distance Matrix API have helped us improve our operational efficiency and increase our cost savings significantly!"
"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."
"Support very good and friendly. Nextbillion provide the maps distance calculation with the low price but high value service to us. Nextbilions has help us reduce the cost and provide the same service as google!"
"Rich in features, light in the pocket. NextBillion.ai is solving the complex processes of the best route for the right vehicle."
"I admire NextBillion.ai's fast response and friendly manners whenever we need professional support in geospatial data processing. They have delivered a valuable service and support to our company that we appreciate."
"By substantially reducing the number of developer hours spent on scheduling, NextBillion.ai's MVRP and large Distance Matrix API have helped us improve our operational efficiency and increase our cost savings significantly!"
"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."
"Support very good and friendly. Nextbillion provide the maps distance calculation with the low price but high value service to us. Nextbilions has help us reduce the cost and provide the same service as google!"
"Rich in features, light in the pocket. NextBillion.ai is solving the complex processes of the best route for the right vehicle."
"I admire NextBillion.ai's fast response and friendly manners whenever we need professional support in geospatial data processing. They have delivered a valuable service and support to our company that we appreciate."
Home service operators choose NextBillion.ai because we understand the operational reality of running a mobile workforce — and we've built every product to match it.
Handle technician skills, time windows, shift limits, and territory rules without compromising on dispatch accuracy or route quality.
Per-vehicle or per-order pricing means seasonal demand spikes and daily re-optimization runs never translate into unexpected API cost overruns.
Dynamic reassignment and live re-optimization keep your field team productive when same-day cancellations, urgent bookings, or no-shows disrupt the plan.
Backed by round-the-clock hands-on support from NextBillion.ai's solutions engineering team, with integration typically live within one week of onboarding.
The builders behind the platform — founders with deep roots in location intelligence.
Co-Founder
Gaurav Bubna drives product innovation at NextBillion.ai, bringing a track record of building high-impact products from the ground up across some of the world's most demanding logistics and mobility environments. Before co-founding NextBillion.ai, Gaurav held senior product roles at Grab, Ola, and Morgan Stanley — where he built and scaled products serving millions of daily users in ride-hailing, food delivery, and logistics operations. His experience navigating the operational complexity of on-demand dispatch at scale directly shapes NextBillion.ai's approach to building software that works in the real world, not just in demos. Gaurav co-founded NextBillion.ai in 2020 alongside Ajay Bulusu and Shaolin Zheng after identifying a persistent gap in the market: businesses needed location intelligence that was enterprise-grade, customizable, and genuinely cost-effective.
Co-Founder
Ajay Bulusu is a Co-Founder of NextBillion.ai and a driving force behind the company's vision to make sophisticated location intelligence accessible and impactful for businesses of every size. Ajay's journey with the co-founding team began in 2017 at Grab's Geo team, where he and his co-founders saw firsthand how transformative — and how costly — the right location technology could be for large-scale logistics operations. That experience crystallized a shared conviction: the tools enabling Grab's operational excellence should be available to every ambitious logistics and field service business, not just the largest platforms in the world. Since launching NextBillion.ai in 2020, Ajay has helped grow the company to serve 150+ businesses globally, delivering over $11 million in documented cost savings and optimizing more than 10.9 million deliveries and field service tasks.
Co-Founder
Shaolin Zheng is a Co-Founder of NextBillion.ai, bringing deep technical expertise in geospatial systems and large-scale routing infrastructure to the platform. Like his co-founders, Shaolin's professional foundation was built at Grab's Geo team — one of Southeast Asia's most sophisticated location intelligence operations — where the three founders developed the technical instincts and product philosophy that underpin NextBillion.ai today. Shaolin's engineering background drives NextBillion.ai's commitment to platform reliability, low-latency API performance, and the kind of technical depth — from sub-second routing responses to 5,000×5,000 distance matrix computations — that home service and field service businesses depend on when every dispatched job and every optimized route directly affects customer satisfaction and operational cost. NextBillion.ai's 99.9% uptime SLA and battle-tested infrastructure reflect his standards for what production-grade software must deliver.
Dispatch software ranges from basic scheduling tools to AI-powered platforms like NextBillion.ai. The most effective systems for home services combine automated technician assignment, real-time route optimization, mobile job delivery to technician apps, and live GPS tracking. NextBillion.ai's dispatch automation stack handles all of these through connected APIs that integrate with your existing field service management system, TMS, or custom app.
Talk to a NextBillion.ai solutions engineer for a free consultation tailored to your home service operation.
Consistently rated 4.6 or above across top software review platforms.
Backed by Lightspeed, Microsoft M12, Alpha Wave, and Mirae Asset Capital.
Enterprise-grade data security and compliance for logistics platforms.
Tell us about your operation and a NextBillion.ai solutions engineer will follow up with a tailored demo and integration plan — typically within one business day.
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